HIH does not handle medical emergencies.What to do in an emergency
Soft opening · 1 December 2026

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Patient and healthcare professional connected by live video
Your international healthcare hub

Your Health, Our Priority!
Anytime, Anywhere!

Live video healthcare services with licensed doctors and other healthcare professionals, across many specialties and countries.

  • Licensed healthcare professionals
  • Live video healthcare services
  • Many specialties
  • Healthcare professionals worldwide
  • Patients worldwide
  • A world of languages: very likely including yours

Operated by Terra sin Frontera

Not for emergencies

HIH provides scheduled online consultations. We cannot respond in real time, we do not triage, and we cannot send help to you.

Treat it as an emergency if you, or the person you are helping, has:

  • Chest pain or pressure, especially spreading to the arm, neck, jaw or back
  • Difficulty breathing, choking, or blue or grey lips
  • Signs of stroke: face drooping, arm or leg weakness, slurred speech
  • Sudden severe headache, confusion, fainting or unresponsiveness
  • A seizure (fit)
  • Heavy bleeding that will not stop, a serious injury, burn or fall
  • A severe allergic reaction, such as swelling of the face, lips or throat
  • Suspected poisoning or overdose
  • Severe abdominal pain, or bleeding or severe pain during pregnancy
  • Thoughts of suicide or of harming yourself or someone else
  • In a baby or child: high fever with drowsiness, a rash that does not fade when pressed, or trouble breathing

What to do now:

  1. Call your local emergency number immediately.
  2. Or go straight to the nearest hospital emergency department.
  3. Do not wait for an online appointment or for a reply to a message on this website or the booking system.
112EU, Kuwait and many other countries911USA, Canada, Saudi Arabia999UK, UAE, Qatar, Bahrain9999Oman

If you are not sure of the number where you are, 112 also works from most mobile phones worldwide.

Choose a healthcare professional who may legally treat you where you live

For diagnosis, treatment and prescriptions, the professional must be authorised in your place of residence.

Choose a healthcare professional who may give you a second opinion, globally

For an expert view on a diagnosis or treatment plan, look beyond borders: choose the specialist you trust, wherever they are, where their licence and the applicable rules allow.

Healthcare is regulated country by country. For treatment, only consider healthcare professionals who are legally permitted to provide telehealth services to patients in your place of residence, in line with its laws and regulations. Before you book, check that:

A prescription issued from another country may not be valid where you live and may need to be re-issued by a local doctor.

Every healthcare professional is verified at the sourceEvery doctor and healthcare professional at HIH holds PSV credentials, checked directly with the issuing authorities.
How we verify →
Specialist finder

Find the right specialist in three steps

Tell us what your consultation is about and we will point you to the departments that fit. It takes seconds, and nothing you select is stored.

01First, your safety: is anyone having a medical emergency right now?

Anytime, anywhere

Patients and healthcare professionals across time zones, connected by secure live video.

Right now it is

  • London
  • Athens
  • Kuwait
  • Dubai
  • Karachi
  • Singapore
  • New York
  • São Paulo

Time-zone converter

Choose your time zone and your healthcare professional’s to see what time your appointment will be for each of you.

Time

For your healthcare professional it will be

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Time difference:

How it works

From booking to advice in four steps

  1. Find your healthcare professional

    Search by specialty and read each healthcare professional’s profile: qualifications, licence, country and languages.

  2. Check the criteria and book

    Make sure the healthcare professional is authorised to offer telehealth in your country of residence, choose a time, and pay securely through a licensed payment provider.

  3. Meet by secure video

    Join from your phone or computer in a quiet, private place. Have your reports and medication list ready.

  4. Get your summary and next steps

    Your healthcare professional may share a summary, a referral or a prescription where lawful, or advise in-person care.

Read the full patient guide

Patient speaking with a healthcare professional on a video consultation at home
Why HIH

Expert opinion without the journey

Specialists across borders

Reach doctors, sub-specialists and other healthcare professionals you may not find near home, including for second opinions.

From where you are

No travel, no waiting room. Consult from home, work or abroad, on your schedule.

Licensed and qualified

Every healthcare professional holds the licences and qualifications their practice requires, shown openly on their profile.

Clear fees

You see the fee before you book. Payments are processed by licensed payment service providers.

Your data protected

Personal data is processed under the EU General Data Protection Regulation (GDPR).

Your records to hand

View the summaries, reports, referrals and prescriptions your healthcare professional shares with you.

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For doctors and other healthcare professionals

Your dream career!
The way you want it!

From the beach, from home, between family moments: practise when and where it suits you. We are recruiting licensed doctors and other healthcare professionals of any specialty, worldwide, to join HIH.

  • Global patient access in multiple countries
  • A collaborative network of colleagues and referrals
  • No platform fees with a minimum of one consultation a month; none at all for the first three months
  • Secure, continuous documentation and communication

Explore careers

FAQ

Common questions

Is HIH a hospital I can walk into?

No. HIH is your international healthcare hub online. Consultations take place by secure video. For emergencies, call your local emergency number or go to the nearest emergency department.

Who provides my care?

A licensed doctor or other healthcare professional whom you choose, based on their specialty, qualifications and authorisation to treat patients in your country.

Can I get a prescription?

Where they are authorised to prescribe, your healthcare professional decides whether a prescription is clinically appropriate and lawful. A prescription from another country may not be accepted where you live.

How much does a consultation cost?

Each healthcare professional sets their own fee, which you see before booking. Payments are processed by a licensed payment service provider.

More answers in Information for Patients →

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